on Tuesday, September 18, 2012 at 7:00 AM
We’ve been working day and night to accommodate the massive increases in traffic on the Snapchat service and prepare for a major product update. With millions of snaps sent every day, sometimes our servers are slower than we’d like. To address that problem we developed a faster way to write data to our servers. Unfortunately, this morning, when we pushed that change, some account data was corrupted. This affected 0.3% of our users.